Payment: All payments are made via PayPal using a credit or debit card.
Shipping: All purchases are sent priority mail with delivery confirmation. All purchases will be sent within 1 week of payment. If a piece is custom made, delivery will be within 2 weeks of payment.
Returns: If you are not completely satisfied with your purchase, we will accept your return within 30 days from the date of receipt. Returns after 30 days will be eligible for credit only. Returns and exchanges do not include reimbursement of original shipping and handling charges. Kamara Afi Jewelry is not responsible for returns that are lost or damaged in transit, so for your protection, please make sure the item is insured. A refund of the purchase price, less shipping costs, will be issued provided the returned merchandise is in its original, resalable condition and the invoice is included with the return.
If you received a wrong or defective item, please contact us at (917.539.2696). Please include your invoice or order number with your return, and note the error or specific defects.
We cannot accept exchanges. Items must be returned and a new order should then be placed.
Repairs: Kamara Afi Jewelry is happy to repair any damaged item within 6 months of original purchase for no additional charge. After 6 months, repair service is available for a fee. Shipping costs will apply. Kamara Afi Jewelry is not responsible for items lost in shipping, so please insure all items.
Address for Returns: Kamara Afi Jewelry 46 West 86th Street Suite 7E NY, NY 10024